There are countless stunning wellness hotels and clinics across the world, but not all of them deliver the level of service and experience that truly matches what you’re looking for. This is where a great travel advisor becomes invaluable. Our job isn’t just about booking retreats: it’s about understanding your needs, preferences, and expectations to ensure your stay is exceptional.

The best wellness retreats evolve continuously 

Many wellness travellers choose a clinic based on something they heard years ago, or a past stay that may no longer reflect their current needs. Indeed the innovation and progress pace in health and wellness clinics is incredible. New techniques become available, and every year a few new world-class wellness resorts are being opened, each time challenging the status quo and bringing new perspectives to longevity, fitness and health transformation. 

Also, let's face it, beyond the best health wellness methods, a good part of the experience in most wellness retreats results from the skills of the teams and therapists. Even more than in the hospitality sector, exceptional doctors and therapists come and go: for various reasons, they don't stay in the same clinic or wellness resort forever. Therefore, discerning wellness travellers ask advise to someone who knows where to find the best doctors and therapists for their needs - like Victoire at Serenity Ways.

After each retreat, you're evolving

But that's not the only factor: each retreat changes you, your health and metabolism, your body-mind balance, as well as your aspirations. At Serenity Ways, we know that each program booking request has to be considered as a fresh one, looking into what you are looking for now, not what you were seemingly always looking for in wellness retreats.

What was the best retreat for you 6 or 12 months ago may no longer be the best retreat for you today. We know what happens when guests book a retreat based on "old habits": that’s when the calls come in, often on a late Sunday night. Clients find themselves in a situation they didn’t anticipate, and urgently need someone to step in and fix it.

One of our roles at Serenity Ways is to anticipate and fix things between demanding wellness travellers and clinics, ensuring the magic happens and the wellness journey is always as seamless as possible. 

Cutting-edge wellness expertise

Of course, we are usually better known for our insights into the best transformative programs, all over the world. Indeed, we are fortunate to be living in an era when longevity science makes profound breakthrough, fuelled by unprecedented investments in medical ageing research and rehabilitation techniques. Discerning health wellness seekers are looking for the programs that deliver the most impact, while offering a near-magical experience - and we are happy to advise them.

This is one of our essential differentiating factor compared to booking platforms, or to booking with the hotel or clinic directly, or even when booking with other wellness retreat websites: you're missing the trusted expert advise we may share with you to help you find the best retreat. 

Besides, let's hope it doesn't happen, but you’re on your own if something goes wrong during your program.

Victoire cares for you and your wellness journey

If the room isn't what you expected, if the service isn’t up to par, if there is a misunderstanding during a consultation, if the energies of a therapist are not in harmony with yours, or if unforeseen issues arise, there’s no one personally invested in making it right for you.

But when you book with Serenity Ways, Victoire is there for you: one of the best travel advisors since 2013, because she genuinely cares for her clients. You’re never on your own. She knows how to navigate complex situations, make the right calls, and ensure that things are set right. In over 12 years in the industry, She's yet to come across an issue with a luxury clinic or a wellness resort that she couldn’t get solved. Connexions and dedication matter!

Exclusive amenities with Serenity Ways

Beyond troubleshooting, booking your retreat with Serenity Ways brings real advantages. You’re not just another reservation number. You receive more personalized service, extra attention, and often enjoy perks like room upgrades when possible (though please, no upgrade requests for New Year’s Eve or peak August travel: some miracles are beyond even our reach!). Complimentary experience, spa or dining credits, and insider recommendations that transform your stay: these are the little touches that make a retreat extraordinary, truly life-changing.

So let’s bring back the value of human connection. In a world increasingly driven by algorithms and impersonal online bookings, having someone who knows you, understands your tastes, and has your back when you travel is priceless. Because, at the end of the day, wellness should be seamless, joyful, and memorable: and that’s exactly what we help create.