SHA Mexico

Spanish, English
French and Russian upon request (additional fees may apply)

SHA Mexico opened its doors in January 2024, on a new spot on the Riviera Maya. Nestled amidst mangroves and facing the mesmerising Isla Mujeres, this health retreat boasts a pristine white sand beach and a natural cenote.

Address: Carrer del Verderol, 5, 03581 L'Albir, Alicante, Spain Arrival by Car: From Cancun International Airport (CUN): 30 min

In order to maintain our atmosphere of calm and tranquillity, the minimum age for admission to the SHA is 12 years old. Families with children may book a residence. Kids are not allowed in the restaurants or in the wellness facilities.

You may visit SHA with your pet (cat or dog) as long as it has a maximum weight of 10 kg and remains under the responsibility of its owner at all times, ensuring that it does not cause any inconvenience to other guests.

A deposit of 50% of the total amount of the booked services is required to confirm the booking. In the event that the accommodation booked is in a SHA Royal Suite, the amount required for confirmation will be 100%.

Payment of the deposit can be made by credit card via a link to a secure online payment gateway, or by making a transfer to a SHA bank account. Should the latter be the case, the booking will only be confirmed upon receipt and verification of the transfer receipt.

Cancellations with at least 14 days notice: you may cancel your booking without any charge, except for a 3% administrative charge on the amount to be refunded.

Cancellations with less than 14 days notice: a charge equivalent to 50% of the services contracted during the booking process will be applied.

If more than 30 days have elapsed since the deposit was charged, reimbursement can only be made by bank transfer to the account designated by the guest, and a certificate of ownership of the account must be provided.